Privacy Policy

Anern brand attaches great importance to the user's experience.
We hope that our professionalism and dedication can make customers feel at ease. If you need any help, please contact us: cooperation@anern.com (we will reply to you within 48 business hours).

Privacy Statement
We take your privacy seriously. This privacy statement explains how anernstore.com (collectively, “we,” “us,” or “our”) collects, uses, shares, and processes your information.

Collection and Use of Personal Data
Personal data refers to information that can be used to directly or indirectly identify you. It also includes anonymous data linked to information that can identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer be used to identify you.

Promoting Safety and Security
We adhere to the principles of legality, legitimacy, and transparency. We use and process minimal data within a limited scope of purpose and take technical and administrative measures to protect data security. We use personal data to verify accounts and user activity, promote safety and security, monitor fraud, and investigate suspicious or potentially illegal activities or violations of our terms or policies. Such processing is based on our legitimate interest in ensuring the safety of our products and services.

What Personal Data We Collect
ⅰ. Data you provide: We collect personal data that you provide when using our products and services or interacting with us, such as when creating an account, contacting us, participating in online surveys, or using our online help or chat tool.

ⅱ. Data about use of our services and products: When you visit our website or application, we may collect data about your device type, unique device identifier, IP address, operating system, browser type, usage information, diagnostic information, and location information. Where available, we may use GPS, IP addresses, and other technologies to determine a device’s approximate location to improve our products and services.

How We Use Your Personal Data
We use personal data to provide, improve, and develop our products and services, communicate with you, offer targeted advertisements and services, and protect both you and our company.

ⅰ. Providing, improving, and developing our products and services: We use personal data for purposes such as data analysis, research, and audits. This is based on our legitimate interest in offering products and services and ensuring business continuity. If you participate in a contest or promotion, we may use your personal data to administer those programs. Please review any additional rules associated with such activities for further details.

ⅱ. Communicating with you:
Subject to your prior express consent, we may use personal data to send marketing communications related to our products and services, communicate about your account or transactions, and inform you about policies and terms. You may opt out of marketing emails by contacting us. We may also use your data to process and respond to your requests. With your consent, we may share your personal data with third-party partners for their marketing purposes or personalize your experience with our products and services and on third-party platforms.

Note: For any use of your data requiring your prior express consent, you may withdraw your consent by contacting us.

Definition of "Cookies"
Cookies are small pieces of text used to store information on web browsers. They are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use similar technologies, such as data stored on your browser or device, device identifiers, and other software. In this statement, we refer to all these technologies as "cookies."

Use of Cookies
We use cookies to provide, protect, and improve our products and services, personalize content, offer and measure advertisements, understand user behavior, and ensure a safer experience. The specific cookies we use may vary depending on the websites and services you use.

Disclosure of Personal Data
We may share personal data with strategic partners who help us provide our products and services or market to customers. Personal data is shared only to provide or improve our products, services, and advertising. It will not be shared with third parties for their marketing purposes without your prior express consent.

By using our website, you agree to allow third parties to process your IP address to determine your location for currency conversion. You also agree to have the selected currency stored in a session cookie (temporarily stored in your browser and removed when you close it). This ensures the selected currency remains consistent while browsing, allowing prices to convert to your local currency.

Data Disclosure or Storage, Transfer, and Processing
ⅰ. Fulfillment of legal obligations:
Due to mandatory laws in the European Economic Area (EEA) or your country of residence, we may need to process your personal data to fulfill legal obligations. For EEA residents, processing of personal data is justified under Article 6(1) of the General Data Protection Regulation (GDPR) when we require your consent.

ⅱ. Legal compliance and security or protecting other rights:
We may disclose personal data if required by law, legal process, litigation, or requests from public and governmental authorities. We may also disclose data for national security, law enforcement, or other issues of public importance.

Your Rights
We take reasonable steps to ensure your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data we collect. You may also restrict or object to the further processing of your personal data at any time. You have the right to receive your data in a structured and standard format. You may lodge a complaint with the relevant data protection authority regarding the processing of your personal data. To protect your privacy and security, we may request information to verify your identity before providing access to your data. In some cases, applicable laws may require us to refuse to provide or delete certain data. You may contact us to exercise your rights, and we will respond within a reasonable timeframe, typically within 30 days.

Third-Party Websites and Services
Our website, products, and services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. This Privacy Statement applies only to data collected by us through our products and services. We encourage you to review the privacy policies of any third party before using their websites, products, or services.

Data Security, Integrity, and Retention
We use reasonable technical, administrative, and physical security measures to safeguard your data and prevent unauthorized access. We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

Changes to This Privacy Statement
We may update this Privacy Statement periodically to reflect new technologies, industry practices, or regulatory requirements. Your continued use of our products and services after the effective date of any changes means you accept the revised Privacy Statement. If you do not agree to the changes, please refrain from using our products or services and contact us to close any account you may have created.